Registration reminder for May 3 Nonviolent Crisis Intervention
CPI’s De-Escalation Tip #5: Facts are important, but how a person feels is the heart of the matter. Yet some people have trouble identifying how they feel about what’s happening to them. Watch and listen carefully for the person’s real message. Try saying something like “That must be scary.” Supportive words like these will let the person know that you understand what’s happening—and you may get a positive response.
Registration deadline is April 21 for this May 3 training.
Please refer to the Nonviolent Crisis Intervention newsletter for registration links.